- Bachelor’s Degree is required
- A Bachelor’s Degree in business management, sport management, or a related field is preferred
- Ideally, you’ll have prior call center, or customer service, experience
Help Desk Analyst I
- Associate degree in IT Computer Support Specialist or Microsoft System Administrator or related technical field. Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.
- T2 experience
- native/fluent Spanish speaker
- Experience with ticket-based Customer Support
- Experience with phone-based Customer Support
4+ years of combined experience account and/or project management experience in a customer-facing role
Proven ability to multi-task and manage multiple projects at a time with strong attention to detail
You truly believe in our vision
1+ years of experience in a customer-facing role
Proven ability to multi-task and manage multiple projects at a time with strong attention to detail
- 2+ years of Customer Service Experience
- College Degree
- Experience with Insurance or Annuity Servicing, financial products, hospitality or retail sales with a high degree of direct consumer contact
Customer Success Representative
- Understanding of sales, relationship management, customer experience, or other transferrable experience
- Experience in a sales motion driving relationship management and consultative engagements
- Ability to succeed in a quota-driven, client-focused team sales environment.
- 5+ years experience of managing a operational customer service team, ideally with a focus on high-touch support, account management or escalations
- You are an expert operator. You’re super organized, know how to prioritize competing tasks and keep focused on the most important and impactful work at all times
- CLICK THE LINK TO APPLY: https://virtual-careers.com/job/manager-customer-support-2/
- Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people’s lives when they need it most.
- Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from.
- Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people’s lives when they need it most.
- Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from.
Customer Onboarding Specialist
- 17.00 USD / Hourly
- You are an excellent verbal and written communicator and can adapt your style to meet diverse customer and internal stakeholder needs.
- You are organized, detail-oriented, and can think strategically about how to tailor your approach for specific customer needs.
Bilingual English-Spanish Customer Support Specialist
- Must be fluent in English and Spanish (Reading, Writing, and Speaking)
- Excellent computer and mobile device skills
- Strong communication skills: written and verbal
Customer Service or Sales – Bilingual Spanish
- Two years of post-secondary education or higher
- $16.85-19.65/hour depending on experience
- Instead of the above, two years of relevant work experience
Customer Experience Associate, Business Operations
- Bachelor’s degree in business or related field
- Lean Six Sigma Green Belt preferred
- Must be an effective project manager able to handle multiple complex project
Customer Experience Associate, Business Operations
- Bachelor’s degree in business or related field
- Lean Six Sigma Green Belt preferred
- Must be an effective project manager able to handle multiple complex project
Customer Service Representative – Retirement
- Salary & Benefits: 14.90 USD / Hourly
- High School Diploma or GED.
- 0-1+ Years of general experience – does not need to be directly related to the position.
- Strong written and verbal communication skills.
- High School diploma or equivalent
- Must possess excellent verbal, written and listening communication skills
- Demonstrated Customer Service standards and customer retention skills
