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Customer Service Manager


Bachelor’s degree preferred

3 – 5 years of related professional experience

Excellent influencing skills

Process improvement skills and experience


Customer Service Manager

  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • Technical savvy
  • Previous remote work from home experience a plus


Call Center Specialist



Care Management Associate

Required Qualifications

  • 1+ years of experience with computers including knowledge of Microsoft Word, Outlook, and Excel
  • 2+ years of work experience (preferably in customer service, telemarketing, or sales)
  • Flexibility to work outside of standard business hours which can span from 8:00 am to 9:00 pm EST


Call Center Representative



Remote Customer Service Representative

  • Bachelors Degree in Business, Communications, Finance or related field
  • 1 – 3 years of applicable experience
  • Energetic, client service focused individual who is accountable and reliable
  • Proficiency in English or Spanish; knowledge of additional languages is an advantage
  • Attention to Detail
  • Ability to present, persuade and communicate effectively
  • Must have computer and cell phone


Client Services Account Manager

  • 3 to 5 years of licensing industry experience
  • Excellent customer service skills and strong training abilities.
  • Analytical and detail-oriented.


Customer Service Manager

  • 3+ years managing complex enterprise & mid-market accounts, preferably in a Security, SaaS or MSP based organization. Ability to identify and solve complex problems
  • Experience managing about 50 mid-market accounts
  • Experience negotiating renewals and working through the commercials


Customer Service Associate PersonaLines- 100% 

  • Servicing accounts, making and receiving calls to and from clients, answering client questions
  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with Management team for data entry projects and miscellaneous projects
  • Scanning and filing documents into the company database


Inbound Customer Service Representative (WFH – IL, IN, WI & Utah only)

You’re right for this job if you have a/an:

  • Commitment to a team and department through excellent attendance
  • Ability to listen to a situation and think on your feet
  • Strong problem solving mindset to overcome borrower’s obstacles and be persuasive when necessary


Remote Bilingual Call Center Representatives

  • High School Diploma or GED required; Bachelor’s Degree or equivalent work experience preferred. (New or recent grads encouraged to apply)
  • At least 1 year of exp. in financial service, client or customer service in a professional work environment preferred.
  • Computer proficiency is required
  • Bilingual (English/Spanish) is required

Customer Service Representative

  • High school or equivalent (Preferred)
  • Customer service: 1 year (Preferred)
  • US work authorization (Preferred)


Call Center Experience Agent

  • Must be willing to work a flexible schedule- due to the nature of the business, evening, holiday and weekend work is required
  • Reliable transportation
  • Clear speaking voice and positive demeanor on the phone


Customer Service Clerk

  • Excellent customer service skills
  • Great communication and interpersonal abilities
  • Excellent organizational skill


Claims Processing Associate

  • Qualifications: You should get in touch if: – You have experience with claims processing, medical services, or medical terminology knowledge. – You have a high school diploma or the equivalent. – You have a minimum of one year of work experience


Sales/Customer Service- Work from Home

Qualifications and Experience

  • 3+ years’ experience in Sales and Customer Service roles with customer facing responsibilities
  • Exceptional communication skills, both verbal and written
  • Strong attention to detail
  • Proficient with using Microsoft Office: Power point, Word, Excel, CRM applications
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