Customer Support Manager (Work From Home)

We are looking for: 

• 1-3 years of professional leading a customer support team
• Ability to get up to speed quickly on complex technical concepts through strong curiosity and a willingness to get your hands dirty
• Ability to communicate with and manage projects at VP and Director client levels
• Strong technical aptitude, with demonstrable proficiency in SQL and troubleshooting web APIs (JSON, XML)