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Customer Support Specialist (Work From Home)

Customer Support Specialist (Work From Home)

Job Requirements:

  • Experience in a customer-facing role or a troubleshooting environment
  • Because of the technical nature of our product, you understand how websites work. This includes being able to troubleshoot HTML and CSS issues in web browser-based developer tools
  • Natural at problem-solving – with a huge range of customers using a complex product, it’s a crucial part of the job
  • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company valuesculture and ways of working.
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