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Job Leads- April 1, 2022

Bilingual English-Spanish Call Center Representative

  • High school diploma or equivalent preferred required
  • No previous call center experience is necessary (background in medical terminology, life insurance industry, or customer service preferred)

 

Customer Support Specialist

  • You have 1+ years of experience in customer service in a variety of digital channels and for a subscription product.
  • You’re naturally tech savvy and spend a fair amount of your day online. You generally know how the web and apps work.
  • You have a serious passion for helping people and an obsession for great customer experience.

 

 

Customer Support Specialist

  • High school diploma and 1 year of experience with strong oral communication skills or any combination of education and experience, which would provide an equivalent background.
  • Ability to work from home with internet access and a quiet and private workspace

 

Customer Service Consultant

  • High School Diploma or GED from an accredited institution required.
  • Proven customer service or call center experience preferred.
  • Advanced computer knowledge including proficiency with MS Office and strong professional typing skills.

 

Bilingual Customer Service Agent

 

Manager, Customer Strategy and Operations

  • 4+ years in Management Consulting, Strategy, Product Management, Business Development, or related experience
  • Strong quantitative skills, with experience in business case modeling and working with large data sets to extract business insights (experience in SQL, Tableau preferred)
  • Previous healthcare industry experience in a high-growth or early-stage start-up is a plus

 

 

Customer Success Associate – Brand Relations

  • Bachelors Degree in Marketing, Communications, or Advertising and/or obtaining a Degree in those fields
  • 1-2 years experience in digital marketing, influencer marketing or advertising agency
  • Create campaign reports, emails and other deliverables that are error free

 

Customer Support Representative

  • Passion for supporting others through a patient and empathetic approach
  • Strong problem solving skills
  • Experience working in a customer support role, especially over the phone
  • Experience working in a call center environment or remotely

 

Customer Service Chat Advisor

  • High School diploma or equivalent required
  • Strong problem solving skills
  • Excellent written and oral communication skills
  • 1+ years of professional customer service experience, preferably in a large Call Center environment as a chat agent.

 

Customer Service Specialist III

  • Four-year college degree
  • 2-5 years of customer support or account management experience, preferably B2B SaaS customer support
  • Previous support experience in digital rewards, gifting, research, marketing, or survey tools is a plus.

 

Customer Service Specialist III

  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus.
  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time.
  • Strong listening/comprehension skills.

 

Customer Experience Leader

  • Have 4+ years of customer-facing experience.
  • Technical acumen and ability to understand complex product and use cases.
  • Proactive analytic skills and a passion for problem-solving.
  • Career advancement opportunities.

 

Customer Success Manager

  • 3 or more years of customer success experience in a B2B, SaaS environment.
  • Experience managing customer relationships remotely.
  • Bachelor’s Degree or higher preferred.
  • Proficiency with CRM tools such as SalesForce, and data analysis and dashboard tools such as Google Data Studio are preferred.

 

Customer Success Manager

  • Bachelor’s Degree preferred, 5 years of Customer Success or Account Management experience, or equivalent combination of education and experience..
  • Exemplary communication skills, possessing the ability to work with virtual matrix organizations, inspire teams, identify potential opportunities and deliver against expectations and commitments with little oversight. Comfortable presenting to large groups.
  • Able to identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary.

 

 

Customer Service Outreach Specialist

  • Experience working with databases (iMIS preferred), Excel and Google workspace
  • Computer and reliable internet and phone connection
  • Availability to work a minimum of 3 days per week for 20-35 hours per week.
  • Background in membership organizations or geology is a plus.

 

 

 

 

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