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Job Leads – April 18, 2022

Customer Support Advocate, Enterprise Support

    • Autonomous
    • strong proactive communicators
    •  have resilient problem solvers.
    • Candidates applying to this role should be able to work either the Sunday – Thursday schedule OR Tuesday – Saturday schedule.

Customer Care Representative

  • 1+ years proven Customer Service
  • Reliable WiFi (if working remote)
  • Experience in tech startups and/or retail
  • Has used a POS system or eCommerce platform, especially one we partner with
  • Bachelor’s degree in a related field or equivalent work experience

 

Client Support Representative

    • Bachelor’s degree in Business Admin. or related quantitative (Math, Economics, Finance, Statistics) field of study
    • 1-2 years’ of experience in Analysis or Customer Support; experience in the Natural/Specialty Industry or with other syndicated data is a plus
    • Proven track record of problem solving
    • Must be able to draw conclusions from raw data and summarize results quickly and efficiently
    • Demonstrated ability to communicate effectively
    • Adept at cultivating external and internal relationships
    • Possess advanced MS Office skills (Word, Excel, PowerPoint)

Call Center Representative

  • 1+ years of customer service role-any industry works (verified via resume)
  • 1+ year of tenure at a position within the past 3 years or 3+ years at a company over the past 10 years-come see me to discuss any exceptions (verified via resume)
  • Ability to navigate the internet or use any type of computer programs (verified through references)
  • WPM 35+ (verified through testing

 

Customer Service Representative

  • Experience working with a CRM system and keeping records up-to-date. Salesforce.com exp erience is a definite plus, as is a serious love of data quality.
  • Ability to solve a variety of customer problems.
  • Self-motivated to continue improving customer service skills and processes.
  • Able to work with multiple departments to get the information/answers needed to respond to and solve customer questions.
  • Excellent organizational and interpersonal communication skills (written and oral)

Medical Technician Customer Service

  • Requires an Associate Degree in Medial Lab Technology or Equivalent; OR BA/BS degree in Medical Lab Science, Biology, Chemistry or related life science
  • Prior experience as an MLT or MT strongly preferred
  • Knowledge of medical terminology used in a clinical setting strongly preferred
  • Experience working in a contact center/call center environment is preferred

Customer Service Representative

  • High school diploma / GED (or higher) OR equivalent work experience
  • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
  • Must be able to work an 8 hour shift 5 days a week Sunday through Saturday 7am to 9pm CST with potential to work a 10 hour shift 4 days a week

Customer Care Representative

  • Exceptional customer service skills including effective and efficient problem solving and analyzing skills
  • Professional and calming tone of voice with complete command of the English language free of use of inappropriate grammar
  • Ability to facilitate conversations with others and establish an understanding of the customer’s issue/reason for contact
  • Ability to perform essential job functions with high degree of independence, flexibility, and creative problem solving techniques

Customer Service Associate

  • High School Diploma
  • 1+ years High Volume Call Center experience
  • Data Analysis and Information Technology experience with self service portals/systems
  • Exceptional customer service skills, using multiple software systems and customer de-escalation capabilities
  • Strong oral and written communication skills

 

Banking Customer Service (Full Time, Remote Options)

  • 1+ years of experience in related field
  • Be reliable!
  • Be resilient! 
  • Positive energy, competitive drive, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.

Online Community Manager

  • 7 years professional experience; 3-5 years of community management experience
  • Expert in day-to-day operations of community initiatives; including administration, measurement, moderation, and interaction with users
  • Web development experience
  • Experience with running a Salesforce/Community integration project a plus
  • Technical support, customer service, or external communications experience
  • Understanding of community technologies and associated best practices
  • Knowledge of Verint community management software a plus
  • Mastery of Google Analytics and how to utilize the data to improve the community
  • Digital marketing experience preferred

 

Remote Customer Retention Professional

  • PREMIER to provide the PC
  • Headset will be provided by PREMIER
  • PREMIER to provide telephone and Vonage box
  • High speed Intern access, DSL connections or cable model is required (this cannot be a wireless connection)
  • Having a smart cell phone is necessary for accessing a security token application
  • Software functionality to be provided via PREMIER Bankcard
  • Use of a cellular phone or cordless land line phone is prohibited while in PREMIER workspace
  • Need to be able to pass speed test from https://www.speedtest.net/

 

Customer Service Representative

  • One or more years Customer Service experience
  • Effective interpersonal and communication telephone skills
  • Communicate effectively verbally and in writing with internal and external parties
  • Attention to detail
  • Intermediate computer experience MS Word, Outlook, Excel
  • Functional ability and intermediate competency in math
  • Strong ability to multitask
  • Ability to consistently meet and exceed established standards for quality and productivity

 

Customer Service / Product Support Representative

  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • Technical savvy
  • Previous remote work from home experience a plus
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and verbal communication skills along with active listening
  • A background check applicable with state and federal laws is required
  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment.

 

Customer Service Representative (Remote)

  • High school diploma/GED
  • 1 year of related experience preferred
  • Data entry and keyboard knowledge required
  • Call Center experience preferred
  • Strong attention to detail and organization skills required
  • Ability to handle multiple tasks
  • Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions, and memos
  • Ability to work independently in a fast-paced environment
  • Strong problem solving and analytical abilities

 

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