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Job leads – April 21, 2022

Customer Service Advocate

What you should have:

  • High School Diploma or equivalent required, Associates or Bachelor’s degree preferred
  • 1+ years of customer service experience analyzing and solving customer problems required;
  • Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer

 

Customer Service Supervisor

Qualifications

  • High School Diploma required
  • Bachelor’s Degree or Equivalent strongly preferred
  • At least 2 of experience in a Service Operations call center required

 

Customer Service Representative

What you need to do the job:

  • High School Diploma / GED required
  • 1 year of relevant experience
  • Tech savvy- Strong PC knowledge including all Microsoft Office products

 

Customer Support Representative

  • Customer Service Representative needed paying $14/hour then $15.50/hour after 6 months upon performance
  • Must have 1-5 years of experience handling high volume phone calls
  • Permanently remote with Apple laptops provided

 

Customer Service Intake Representative

What you should have:

  • High School Diploma / GED required
  • A strong customer service orientation and commitment to providing outstanding service
  • Professionalism and a strong work ethic; the ability to excel and meet your responsibilities in a highly structured environment
  • Excellent verbal and written communication skills

Customer Success Specialist

Your background likely includes:

  • 1-3 years of experience in communications, marketing, sales, account management, or customer success
  • Strong verbal communication, and written communication, and project management skills
  • Comfortable working across multiple departments in a deadline-driven environment

 

Call Center Specialist

Preferred Qualifications

  • At least 1 year of customer service experience in centralized services or call center environment.
  • Experience in Retail or healthcare.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

 

Customer Support Specialist

This work could look like:

  • Attend and participate in trainings as scheduled by your team leaders.
  • Provide feedback to your peers on their tickets.
  • Update or write public-facing help content.

 

Customer Care Specialist

Education and or Work Experience Requirements:

  • Experience with Medical Supply Company
  • Knowledge of diagnosis and Medical terminology
  • Excellent Customer Service skills

 

Clinical Service Desk

Basic Qualifications:

  • Minimum of 1 year of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience
  • Minimum of 1 year of experience in a call center environment
  • Minimum of 1 year of technical troubleshooting experience

 

Customer Care Support Specialist

  • 2+ years experience in product support or similar role.
  • Fanatical commitment to customer success and deep knowledge of customer service principles and practices.
  • Experience using Salesforce for managing customer support cases and familiarity with Jira for operations & engineering tickets.

 

Engagement Specialist – Call Center

  • Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation within member records is preferred
  • 2 years of experience preferably in customer service, telemarketing and/or sales
  • Call center experience preferred Familiarity with basic medical terminology preferred

 

Customer Success Key Account Manager

  • You must have a quiet and secure workspace that is free of distractions and that is located at your confirmed address of residence. Because you will be working with confidential customer information, you cannot work from public locations or use public internet connections.
  • You must have a stable, high speed internet connection with at least 50 Mbps download and 5 Mbps upload speeds, preferably through broadband cable or fiber optic service (no DSL, satellite, dial-up, or wireless connections are permitted). You must arrange to have this internet service installed prior to the start of your employment.

 

Customer Solutions Specialist

  • 2+ years of related experience in customer service; Reservations experience highly preferred.
  • Excellent interpersonal skills and communication skills (verbal and written) with guests, travel agents, employees, other departments, and management.
  • Strong listening skills and the ability to empathize and connect with customers.

 

Financial Services Representative

Responsibilities:

  • Receive and respond to incoming calls from investment professionals and customers on multiple financial topics ranging from taxes, withdrawals, benefits, product features, costs, loans, premiums, payment schedules, etc.
  • Interpret and apply all changes and enhancements to new and old products
  • Cross-sells unfamiliar product line to support strategy of all business lines meeting goals
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