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Job Leads – March 24, 2022

Customer Success Architect

  • 6+ years of enterprise consulting experience in the areas of digital transformation and large enterprise data and integration projects
  • Architect level enterprise experience designing customer solutions
  • Understanding of and experience designing solutions in best-of-breed (heterogeneous) environments

 

Customer Success Engineer

  • You bring a minimum of 3 years of experience in client facing and technical skills
  • You are an expert in JavaScript, HTML, CSS, AJAX front end frameworks and experience in mobile frameworks or other coding languages
  • You have experience with digital marketing and tag management

 

Client Support Specialist

  • 2+ years of prior experience working directly with patients plus certification or BA degree
  • Starts at $21.00/hour.

 

Manager, Customer Success

  • Fully remote role
  • 4+ years of recent experience in a SaaS B2B Customer Success Manager, Account Manager, or Onboarding Specialist role
  • Experience leading, coaching, and managing the professional development of teammates

 

Inbound Outbound Queue Associate

  • High School Diploma or G.E.D or work equivalency
  • 2-4 years experience as a medical assistant, office assistant, or other clinical experience.
  • Previous experience working with providers and provider networks is preferred.

 

Call Center Senior Representative

  • High school diploma or equivalent required
  • Minimum 1 year experience of call center/customer service experience

 

Engagement Specialist – Call Center

    • Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation.

 

Bilingual Customer Support Specialist

  • Excellent communication skills both in English and in Spanish
  • Competitive salary compensation based on experience
  • Access to free posture-based fitness workouts from home

 

Head of Customer Operations

  • Experience building and managing teams at scale (20+, multiple levels)
  • SaaS startup experience with mid/long-tail self-serve clients
  • Experience managing retention and growth revenue and contracts

 

Customer Service and Outreach Representative

  • Bachelors’ degree preferred with minimum 1-3 years related experience, or equivalent combination of education and experience
  • Experience in a high-volume customer service or sales organization, preferably serving global customers or relevant experience

 

Customer Support – Phones – Loan Services

  • Phones, Chats, & Tickets capable
  • Zendesk CRM a plus
  • Mortgage industry or billing experience a plus but not required

 

Customer Success Manager

  • Phones, Chats, & Tickets capable
  • Excellent verbal and written communication skills
  • The ability to maintain calm under pressure
  • Demonstrated leadership and work ethic

 

Customer Success Associate

  • Previous experience with customer support, consulting, sales engineering or customer success roles in the cybersecurity/tech industry
  • Familiarity with the cybersecurity industry (pen-testing, cybersecurity consulting/training) or tech products in general

 

Tier 1 Customer Support – Japanese

  • Bilingual in English-French, English-Japanese, and English-Spanish in high demand.
  • 1-3 years of work experience, preferably with a SaaS company or a product/technology division
  • Poise and professionalism to respond to high-level executives from around the world; executive support experience is a plus

 

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