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Job Leads – March 31, 2022

Financial Customer Service Representative

  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus
  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time

 

Customer Care Operations Training Specialist

  • Bachelor’s degree in education, business, human resources, information technology or equivalent’ experience
  • Experience with Gainsight / Kimble a definite asset

 

Customer Support Specialist, Financial

  • A must have: accounts receivables, accounts payable, GLAP, Trust, Collections.
  • Overall billing, month end close, journal entries, financial reporting.
  • Industry knowledge a plus

 

Customer Service Relationship Specialist

  • Remote work experience
  • Prior experience interactions with independent insurance agents a plus
  • Office experience
  • Spanish-English bilingual a plus

 

Customer Care Representative

  • High school diploma or equivalent
  • Two to four years of relevant experience
  • Preferred Skills/Experience:
  • Good knowledge of concepts, practices, policies and procedures of banking products and services

 

Customer Service Representative

  • Efficiently navigate between multiple systems to resolve complex customer concerns as it relates to one or more products or services
  • Uncover customer wants, interests and needs in each customer interaction to effectively save the product and offer additional products and services
  • Demonstrate self-sufficiency through utilizing various support tools to research and resolve complex customer issues in a virtual setting

 

Senior Escalations Representative

  • 4+ years of customer contact within a Financial Services environment, Underwriting, Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

 

Order Management Specialist

  • 1+ years related experience, preferably in a SaaS environment
  • Bachelor’s degree in Accounting, Finance or Business Administration preferred
  • Strong business acumen and understanding of sales process (bookings, billings and reporting)

 

Customer Benefit Advisor

  • 1 year successful experience in a Contact Center, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
  • College degree or equivalent work experience preferred.

 

Manager, Customer Success

  • 1 year successful experience in a Contact Center, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
  • College degree or equivalent work experience preferred.

 

Customer Service Supervisor

  • 1-2 years of supervisory experience (call center and/or auto insurance industry experience preferred)
  • Solid training leadership and management skills with ability to lead by example and foster mentoring relationships
  • Motivation to work independently, show initiative, and think creatively

 

Customer Service Representative

  • Compensation: $17/hr
  • 6-12 months prior customer service and/or insurance industry background
  • Excellent written/verbal communication and problem-solving skills

 

Customer Success Manager, E-commerce Logistics

  • 4+ years of relevant experience in ecommerce, logistics, or supply chain
  • 2+ years of relevant experience in Customer Success Management or related field
  • Exceptional ability to communicate clearly and effectively in writing

 

Customer Service Specialist

  • Compensation: 13.00 USD / Hourly
  • 1+ years of customer service experience required (call center, hospitality or banking environment preferred)
  • Proficient in Windows-based computer programs with excellent navigation skills
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