Virtual Receptionist, Spanish Bilingual
- 0-3 months $15.75 | 3-6 months $16.50 | 6-12 months $17.25 | 1 year $18.75 and it only gets better from there!
- Bilingual Spanish/English is required!
- 2 years of professional/administrative customer-facing experience; remote working experience a plus!
Customer Onboarding Specialist
- Minimum 2 years’ experience in Customer Support at a Technology company, Tier II or III support preferred
- 1-3 years experience in Onboarding or implementation preferred
- Experience in striving for revenue-based metrics such as retention or cross-sell targets
German Speaking Account Coordinator, Customer Service Advisor
- Fluent in English with a good level of German
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
Customer Onboarding Specialist
- Minimum 2 years’ experience in Customer Support at a Technology company, Tier II or III support preferred
- 1-3 years experience in Onboarding or implementation preferred
- Experience in striving for revenue-based metrics such as retention or cross-sell targets
Customer Service Representative
- High School Diploma or Equivalent
- Competitive paid time off
- Health, dental insurance, Teladoc starts DAY 1
- U.S. citizenship is required for this position due to Department of Defense restrictions.
- Bachelor’s degree in related field or equivalent post high school and/ or related work experience
- 1 or more years of related work and/or leadership experience.
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Kelly – Care Coordinator
- Pay Rate: $17.00- $17.50/Hr.
- High School education required
- Pharmacy Technician certification highly preferred but not required
- 2-4 years related customer facing experience and/or training desired or equivalent combination of education and experience
Customer Relationship Management Technical Analyst
- Bachelor’s degree or equivalent combination of education and experience in Computer Science, Engineering, or a related field preferred.
- 5+ years of experience in systems development.
- Proven influencing and problem-solving skills. Can get customers to “yes” in multiple situations using multiple tools
- Excellent written and verbal communication skills
- Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
- High school diploma or equivalent
- Excellent computer navigation skills (move between multiple windows and programs)
- Knowledge of customer service principles and practices
- Salary: $12 hr
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- Link: https://virtual-careers.com/job/customer-care-chat/
Customer Experience Associate I
- Works within established procedures and practices.
- Works with a close degree of supervision.
- 20 WPM
- Experience working with SaaS products in customer-facing roles (bonus points if you’ve used Zendesk and/or Slack).
- Have excellent written and spoken English and likes to over-communicate (with both customers and team)
- BA/BS degree preferred
- 1+ years of experience in a customer facing capacity.
Senior Program Manager, Customer Success
- At least 8+ years of relevant experience in program management, customer success, channel management, account management or renewals/expansion
- Prior experience directly managing scaled merchants and/or building out a scaled success function with expansion responsibilities
