Claims Restoration Specialist

  • Full Time
  • Anywhere
  • Posted 3 weeks ago

Job Description


Water Mitigation Claims Restoration Specialist

Job Locations: US-Remote

ID: 2022-49848 | Position Type: Full-Time | Minimum Salary: USD $61,600.00/Yr. | Maximum Salary: USD $85,900.00/Yr.


This position is remote, however, to be considered for this role you must live in one of the following states:

Texas, Indiana, Washington, Florida, Nevada, Arizona, Colorado, Oregon, Idaho, Georgia, South Carolina, North Carolina, Virginia, Ohio, Kentucky, Illinois, and Oklahoma

To be successful in this role you must be able to travel to one of our property offices quarterly for required meetings.

As a Water Claims Restoration Specialist, you will get the opportunity to use your mitigation/restoration experience along with your CoreLogic estimating knowledge to negotiate with external vendors in a fast paced environment while protecting the assets of the company. This position concentrates on the monitoring of vendor mitigation estimates, interacting with vendors to ensure proper mitigation, and creating alignment with mitigation vendors and the unit. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.

Must have the ability to work 10:30am-7pm, as well as a weekend shift every two to three months.

This position has the potential to offer a sign on bonus.


  • Accurately assess mitigation handling on a claim-by-claim basis.
  • Interact with program vendors within designated timeframes throughout span of mitigation, ensuring proper mitigation.
  • Create alignment regarding policy and procedures within unit and across vendors for handling losses.
  • Identify trends and share best-practices across group.
  • Monitor mitigation estimates and final bills to ensure they are correct.
  • Use CoreLogic estimating software to adjust and reconcile mitigation estimates.
  • Rotational schedule will include a weekend shift every two to three months.


  • Bachelor’s degree preferred but not required.
  • At least 3-5 years of prior work experience in insurance and/or dealing with specialty mitigation, restoration, and/or mitigation companies dealing directly with the identification, oversight and mitigation of water damage claims, including the estimation and monitoring of these losses is a plus but not required.
  • Possess excellent interpersonal, written and verbal skills, strong analytical skills, as well as superior customer service and negotiation skills.
  • Strong ability to work in a team environment.
  • Ability to deal with and negotiate with external vendors.
  • IICRC-WRT and/or IICRC-ASD designations highly desirable but not required.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.


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