Collections Specialist

  • Full Time
  • Anywhere
  • Posted 2 weeks ago

Job Description


Collections Specialist

Location: Remote Osterville, MA

Contract / Temporary

$26.60 – $30.80 / Hourly

Robert Half is actively searching for a Collections Specialist with a positive attitude. This REMOTE Collections Specialist position in the Massachusetts area is a long-term contract / temporary opportunity. If you are interested in building your career as a finance professional that is part of a growing team, contact us today!

Your responsibilities in this role:

  • Process bankruptcy filings in the correct manner when received
  • Attend to inbound and outbound collections calls and correspondence
  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
  • Log all customer payments to the correct reports
  • Manage all billing and reporting activities in line with deadlines
  • Yield to all Federal Fair Credit Reporting Act rules and regulations
  • Guarantee payments are processed
  • Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
  • Oversee and update customer files to ensure data accuracy


  • Strong communication skills, both verbally and in writing
  • Ability to analyze customer accounts and make decisions based on those analyses
  • 2-3 years of prior high volume collections experience
  • AA or BS/BA in Accounting preferred
  • Prior experience working with accounting software
  • Solid understanding of Cash Collections


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