Loans Specialist

  • Full Time
  • Anywhere
  • Posted 4 weeks ago

Job Description

 

Bilingual Spanish/English Inbound Personal Loans Specialist -(Full Time Remote Option)

locations

Home – US – OH

Home – US – UT

Home – US – DE

Home – US – IL

Home – US – AZ

Full time

R18655

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply:

Our next class is on August 22, 2022

We post all our jobs in Eastern Standard Time- we’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:

  • (DE & OH) Available START times of 1:30 PM EST
  • (UT) Available START times of 11:30 AM MDT
  • (AZ) Available START times of 10:30 AM MST

Note: Shifts are Monday- Friday with weekends as assigned

Competitive Wage:

Starting wage of $17.50 per hour, with shift differential opportunities to earn up to $22.26 per hour, & a monthly incentive based off performance metrics!

Full Time Benefits

Our comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:

  • Paid time off (at minimum, 20 personal days + 7 holidays per year)
  • Tuition Reimbursement for eligible US based employees
  • 401K with company match and fixed contribution
  • Employee Stock Purchase Plan
  • Full service cafeteria featuring Starbucks and subsidized Mindful options
  • Access to fitness center
  • Opportunities to volunteer in the community
  • Development groups and training
  • On-site Health Clinics
  • Onsite Employee Assistance Program Counselors
  • Discover [email protected] Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
  • Perks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)

What You’ll Do

  • Communicate with customers on loan acquisition calls and help them complete loan applications.
  • Proactively sell the loan, along with other benefits, to the customer.
  • Ensure that all portions of the application are accurate to identify and eliminate potential business risks.
  • Help drive the completion of applications to increase receivables.

How You’ll Do It

  • Have consultative sales-based conversations with customers to promote the loan’s features and benefits.
  • Facilitate components of the credit application process including, but not limited to, identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application.

Qualifications You’ll Need

The Basics

  • High school diploma or GED
  • 2+ years of experience in customer service, sales, or related field
  • In lieu of education, 2+ years of experience in customer service, sales, or related field
  • Fluent in Spanish

Bonus Points If You Have

  • 2+ years of experience in sales
  • A quiet workspace
  • Internet service with a minimum speed of 5mbps
  • Personal smartphone or a tablet

Benefits you might not have expected

  • Employee Assistance Program Counselors
  • Discover [email protected] Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
  • Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
  • Opportunities to volunteer in the community
  • Development groups and training
  • If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics.

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

 

To apply for this job please visit discover.wd5.myworkdayjobs.com.