Senior Claims Adjuster

  • Freelance
  • Anywhere
  • Posted 4 weeks ago

Job Description


Title: Senior Property Claims Adjuster, Property Supplement Team

Location: United States

  • US-Remote
  • Full-Time
  • Minimum Salary: USD $69,400.00/Yr.
  • Maximum Salary: USD $100,300.00/Yr.


Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?

As a member of the Property Supplement Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.

Every day is a new exciting challenge, as our Property Supplement Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.

Location will be remote/virtual. No travel involved.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.


  • Investigate and determine coverage of loss and adjusts all elements of Property Loss claims of moderate-high severity.
  • Handle moderate- severe complexity claims assigned under little supervision.
  • Investigate and evaluate supplements to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
  • Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty


  • Strong knowledge of claims handling procedures and coverages provided within various homeowner policies.
  • Capable of writing structural damage estimates of severe losses.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Proven ability to provide exceptional customer service.
  • Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems and analytical skills.
  • The capabilities, skills and knowledge required is normally acquired through Bachelor’s Degree or equivalent experience and at least 3 years of directly related property claims experience.
  • Completion of advanced property training required.
  • Ability to obtain proper licensing as required.


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