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Client Specialist at Agent Pronto

Since 2010, Agent Pronto has helped more than 200,000 people find the perfect real estate agent. Homebuyers and sellers sign-up for their service, tell them about their needs, and they then use that information to analyze local real estate agent data and match them with an amazing agent.

They’re expanding their Client Experience team and are looking for someone based in the United States to join them as a full-time Client Specialist. The position is remote so once hired, you can work from anywhere as long as you have a strong internet connection and a quiet environment.

A Day in the Life

Your job is to contact home buyers and sellers who connect with them through their website. You’ll have a short phone conversation to learn more about their specific real estate needs and explain how their service works. You’ll take notes during the conversation and use their custom tools to match the individual with top-performing real estate agents.

You’ll make about 50 calls in a typical day—so you must be comfortable on the phone. You should also be confident in your ability to write clear, effective, and personal messages when communicating with agents, buyers, and sellers, as well as our internal team.

Who You Are

They’re looking for someone with at least 2 years of customer service experience. Remote experience, as well as French or Spanish. Fluency is a plus, but not required. You’re probably a good candidate if the following resonates with you:

  • You’re organized and orderly in your work.
  • You’re driven and work hard, but you also like to have fun.
  • You’re comfortable talking with people and answering questions.
  • You like to write and are good at it.
  • You understand how to work independently and manage your time effectively.
  • You’re adaptable to changing circumstances and resourceful in solving problems that arise, but also know when to ask for help.
  • You enjoy working with a team and are not afraid to offer suggestions if you see a processor feature that could be improved.

Some Specifics

This position pays $38,000 annually and is full-time at 40 hours per week. They’re looking for someone who is available to work a variety of shifts, including nights and weekends. All you need is a phone and a reliable internet connection.

Agent Pronto offers a variety of benefits to full-time employees, including health, dental, and vision insurance, 401k matching, a generous paid time off policy, and more. We’ll also set you up with a new laptop as your work device.

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