Customer Service or Sales – Work From Home 103 views

Join a Denver Post 2019 Top Workplace in Colorado!If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s call center team. We can help you find a position that best fits your skills and experiences.  Starting your role from the comfort of your home, you’ll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19, you may be required to work full-time in our office location. 

Job opportunities

  • Inbound Sales Reps offer new customers the best products for their needs – no cold calling!
  • Customer Service Reps support existing customers managing their policies

 Must-have qualifications                                                                    

  • One or more years of college education or relevant work experience which includes:
    • Customer service, sales and/or influencing others
    • Fast paced and changing environment
    • Multitasking and time management
    • Effective communication, verbally and in writing
    • Computer skills
    • Live within 60 miles of the Colorado Springs office.

Pay rate: $16.75 to $18.90 per hour depending on experience and position, plus:

  • An additional 10-15% when you work evening or weekend hours
  • Performance-based rewards

Training starts We are currently interviewing for our August and September start dates 

Permanent schedule:  Post training schedules will include a Saturday or a Sunday and may include evening hours

Work from home office details

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up
  • Computer or router physically connected to the modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector

Benefits

  • Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
  • 401(k) with dollar-for-dollar company match up to 6%  
  • Diverse, inclusive and welcoming culture with Employee Resource Groups
  • Career development and tuition assistance
  • Wellness programs to help you maintain a better quality of life
  • Medical, dental and vision, including free preventive care

 Equal Opportunity Employer

 

Job

: Contact Center

 

Primary Location

: United States-Colorado-Colorado Springs

 

Schedule

: Full-time

 

Employee Status

: Regular

Work From Home: No

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