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Customer Support Agent at SYKES

Remote Customer Support Agent

Job Snapshot

  • Location: Work From Home, United States
  • Job Type: Customer Service

Job Description

At SYKES, we help people one caring interaction at a time and that starts with YOU! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work. Our agents provide support to customers of some of the world’s most well-known brands, right from the safety, comfort, and convenience of their own home.

We offer full and part-time roles. We’ll find the best match for you based on your experience and preferences. After applying, you’ll complete our video interview where we’ll share the details about the role you’ve been selected for.

Unfortunately we are unable to hire individuals residing in Montana.

Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you!

Required qualifications, skills and experience

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team

Desired qualifications, skills and experience

  • Customer service background
  • Experience with financial services, healthcare, technology companies, or something similar

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today’s economy.

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