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Eligibility Representative- Accredo (Work at Home)

As an Eligibility Representative ,  you’ll be part of a dedicated team which helps our specialty pharmacy patients coordinate their medication needs and pharmacy insurance coverage for complex medical conditions such as HIV, rheumatoid arthritis and cancer.  This role is on the front lines with patients and doctors offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Here’s a little more on how you’ll make a difference:

  • Help patients get the medication they need. Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively.  You’ll coordinate and ensure services are covered under insurance coverage and talk to patients about their deductibles, co-payments, and authorizations. 

  • Interact directly with healthcare providers.  You’ll research issues on benefits coverage with pharmacist and doctors’ office and provide guidance to our patients about medication coverage.

  • Juggle multiple tasks without sacrificing attention to detail.  You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.

What You Should Have:

  • High School Diploma / GED required, a bachelor’s degree is preferred.

  • 3-5 years of relevant experience

  • Health care experience with knowledge of medical insurance and terminology is preferred and will make you successful in this role!

  • General PC knowledge including experience working with Microsoft Office

  • Excellent communication skills (verbal and written)

What you’ll love about working here:

  • Fun, friendly, and unique culture – Bring your whole  self to work every day!

  • Great working environment

  • Choice of three unique medical plans

  • Prescription Drug, Dental, Vision and Life Insurance

  • Employee Contributions for HRA and HSA accounts

  • 401K with Company Match

  • 18 Paid Time Off and 8 Paid Holidays

  • Tuition Assistance

About Accredo:

Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services – including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients’ lives.

NOTE: We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection.  A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

 

 

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make?  To see our culture in action, search #TeamCigna on Instagram.

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