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Implementation Consultant at Bullhorn

As an Implementation Consultant, you will be responsible for training and guiding new Herefish by Bullhorn customers to ensure successful software adoption and usage. You will work closely and collaboratively with our Sales, Support, Marketing, and Onboarding departments to ensure successful onboardings for new customers.

Why this job is important 

Herefish by Bullhorn is transforming the Staffing & Recruiting industry through automation. This Implementation role will be a key part in helping get our new customers up to speed as quickly as possible and automating successfully. This role will be a key contributor to developing and launching new ways to better train, serve, and retain our customers.

 

As an Implementation Consultant, a typical day might include:

  • Contacting clients for enrollment into the Onboarding program and subsequently conducting onboarding calls, best practices guidance, and transitional calls

  • Developing action plans with clients that align with their strategic objectives, outline success factors for Herefish by Bullhorn deployment, and promote positive and excited customers

  • Collaborate with Herefish by Bullhorn departments (Support, Sales, Marketing, Product, Onboarding) to ensure customer satisfaction or for critical issue escalations

 

This job might be for you if:

  • You are a professional communicator with exceptional written, verbal, and presentation skills

  • You strive for excellent customer service

  • You are a self-starter who proactively works to achieve individual and team goals

  • Dynamic work responsibilities excite you

  • Cross-functional collaboration is important to you

  • You have experience with the Staffing & Recruiting industry

 

Bonus Points for:

  • Experience working with executive-level personnel

  • Experience with software products

  • 1+ years of experience in a technical support role

  • Experience working with Herefish by Bullhorn

 

Strong culture makes Bullhorn a great place to work! Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

You might be a fit for Bullhorn if:

  • You are energetic and enjoy working in a fast-paced environment

  • You are confident and love sharing success with your team

  • You take ownership of your work and continuously strive for improvement

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