Operations Support Coordinator III at American Advisors Group – AAG

Operations Support Coordinator III

  • Job Locations: USA-Remote
  • ID: 2021-1700
  • Category: Mortgage Operations
  • Type: Regular Full Time


AAG, is the nation’s leading reverse mortgage lender. The company is dedicated to giving seniors a better financial outcome in retirement through the responsible use of home equity. In addition to federally-insured Home Equity Conversion (Reverse) Mortgages, AAG offers a full suite of senior home equity solutions, including traditional and proprietary mortgages and real estate services. AAG has more than 1,300 employees and a national operating footprint with offices in California, Arizona, Texas, Georgia and New York.

AAG operates by core values of Caring, Driven and Ethical and has been ranked an Orange County Top Workplace every year since 2013. Through the AAG Foundation, the company provides support to AAG employees in need, seniors in the community, and victims of human trafficking, and encourages employee participation in AAG Foundation events through its volunteer-time-off program. Through the AAG Foundation and AAG’s official employee engagement program, #ProjectInspire, employees are given a sense of higher purpose which both inspires and invigorates the workforce.

We reward hard work, promote from within and offer excellent training and career development. If this sounds like a company you are interested in joining, please review the job description below.


  • Review mortgage loan documents, audit for completeness, accuracy, etc.
  • Routing of documents, tracking, printing, scanning, and indexing.
  • Complete data input on loans in loan system.
  • Order/follow-up/receive services with outside agencies such as insurance, HOAs, etc.
  • Performs other related duties as assigned.


  • Detail-oriented, sharp, highly productive with strong quality of work.
  • Sense of urgency, persistence, and ability to meet deadlines.
  • College education preferred or its equivalent work experience, but not required.
  • Preferably mortgage experience including knowledge of loan documents.
  • MS Office skills.
  • Strong customer service, including on the phone.
  • Ability to work in a fast-paced environment.
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