People Operations / Recruiter

About Us
At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry toward eliminating manual processes and helping companies to close more deals (faster).
Since our founding in 2013, we’ve grown to become a 100% globally distributed remote-first team of 40 high-performing, happy people that are dedicated to building a product our customers love. Our organization is growing and with each new team member comes additional logistics and responsibilities.
Our current People Operations Team (of 1) is looking for someone to own all human resources and business administration while supporting hiring and recruiting efforts.
About You
You know this space. You’ve worked in a startup environment where the day to day constantly changes as you manage a variety of short term tasks and long term goals.
You have at least 3 years experience with SMB administration, human resources and recruiting. This means you can walk in on day one and manage insurance benefits, workers compensation and recruiting efforts with minimal oversight.
You are a Mac user who is comfortable working remotely as part of a small team with a high level of autonomy and exceptional communication skills for this environment.
You are reliable; people depend on you for stability. You’re the first person friends and family call to help plan and host gatherings and with life-admin related questions (reviewing contracts, obtaining health insurance, doing their taxes). You’re a care-taker, helper and love extending that support and thoughtfulness into your work. People would describe you as “warm, approachable and kind”.
You ♥ administrative tasks. Working behind the scenes feels rewarding. Reading the fine print is your forte – you have an exceptional eye for detail. Your day-to-day sense of accomplishment comes from checking off tasks and supporting a business, while a long-term sense of accomplishment comes from developing more effective processes and providing healthy support to all team members. You know how to anticipate needs, have the confidence to proactively ask for help and have strong follow through with your commitments.
You practice ruthless prioritization and know how to effectively manage your time while collaborating and communicating in an asynchronous working environment. You have a natural balance of linear and creative mindset; someone that is highly organized yet resourceful and imaginative in solutions. You have integrity, are trustworthy, self-aware. You understand the work environment may require last minute needs and that it’s part of your responsibility to respond effectively.
You are based in the US or Canada.
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