Senior Administrative Assistant at Twilio

Title: Senior Administrative Assistant, GTM Services

  • Location: Remote – US

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a bright and motivated Sr. Administrative Assistant to support VP, Global Support within the Go to Market Services Team. If you are looking for an opportunity to demonstrate your organizational and strategic acumen while growing your administrative skills, you should look closely at this opportunity.


Twilio is looking for an administrative assistant who lives the Twilio Magic by demonstrating a track record of providing proactive calendar support, juggling multiple deliverables and project work with competing deadlines and taking effective action. You will partner with executives to drive execution on team initiatives in support of business priorities. Additionally, you will provide coordination and event planning support of leader’s team events (virtual or onsite). We seek someone with:

  • 5+ years’ experience supporting highly-scheduled executives in a fast-paced environment.
  • Professionalism in dealing with executives from both Twilio and our customers, and a demonstrated ability to make good decisions in a fast-paced environment with changing priorities.
  • High level of integrity and discretion in handling confidential information.
  • Ability to successfully work in a team environment and build effective working relationships.
  • Proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets.
  • Superior attention to detail with strong verbal and written communication skills along with excellent organizational skills.


As a Senior Administrative Assistant, you will execute on a variety of deliverables that may be short- or long-term and could land anywhere on the spectrum between tactical and strategic.

You will live the Twilio Magic values:

  • DRAW THE OWL: Assist multiple executives with calendar management and scheduling; manage domestic and international travel as well as processing expense reports on behalf of your executives.
  • BE AN OWNER: Track and help assist with the completion of key deliverables and follow up on outstanding items.
  • EMPOWER OTHERS: Act as a liaison for your executives’ direct reports, building strong relationships across the organization to progress your executives’ priorities and to help your executives maintain a realistic pulse on their teams’ morale.
  • RUTHLESSLY PRIORITIZE: Manage multiple complex calendars; understanding executives’ priorities in order to effectively address meeting requests.
  • WRITE IT DOWN: Gather and publish meeting agendas; publish meeting summaries


You will be supporting key Twilio executives, advancing our charter and having a positive impact on the working lives of our team members. We are a dynamic, collaborative team and this role is valued as a cornerstone to our success and growth. You will also be joining a diverse and supportive administrative community composed of top-notch administrative business partners of all levels, providing a unique opportunity to develop your administrative skills and experience and to help others to do the same.

About us:

In accordance with applicable law, the following represents Twilio’s reasonable estimate of the range of possible compensation for this role if hired in Colorado.

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.


  • Denver/Boulder Metro:
    • Hourly Range: $32.74 – $45.01
  • Rest of Colorado:
    • Hourly Range: $28.65- $39.39

An overview of Twilio’s benefits offered is listed below:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match
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