Senior Client Success Manager (Work From Home)
What You Bring to the Table:
- Excellent interpersonal/customer relations skills; clear and concise verbal and written communicator with the ability to effectively prevent or mediate conflict
- Entrepreneurial approach – a high degree of autonomy and self-motivation and a hunger to conquer unknown territory
- Experience negotiating and navigating subscription renewals and churn conversations.
- Demonstrated organizational skills, proven ability to complete long-term goals and handle critical tasks and issues at the same time