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Service Coordinator (Work From Home)

Service Coordinator (Work From Home)

RESPONSIBILITY STATEMENTS:
• Conducts initial contact with Customers and Service Providers to provide correct contact information, jobs/project expectations and verify job/project scope to ensure successful service delivery.
• Obtains installation schedules from Service Providers and confirms times with Customer for proactive communication.
• Arranges Delivery of Product with Stores, Service Providers and Customer to ensure job/project can start on time.
• Conducts follow up call at end of job/project to ensure satisfaction

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